Legal
Please read these terms carefully before using our services. By making a booking, you agree to be bound by them.
Last updated: June 2026
This website, romaniaprivatetravel.com ("the Website"), is owned and operated by:
DACO RESOURCES GROUP SRL
CUI: 31252288
Nr. Reg. Com.: J40/2108/2013
Registered office: Prel. Ghencea 320G, Et. 2, Sector 6, Bucharest,
Romania
Email: hello@romaniaprivatetravel.com
Throughout these Terms & Conditions, "DACO", "we", "us", "our", or "the Company" refers to DACO RESOURCES GROUP SRL. "You", "your", "client", or "passenger" refers to the person making the booking and all persons on whose behalf the booking is made.
DACO offers the following services through this Website (collectively, "Services"):
Customised guided tours across Romania, including day trips and multi-day itineraries. Tours include transportation, driver and/or guide services, and any entry fees or meals specifically stated in the tour description.
Pre-booked point-to-point transportation between airports, hotels, and other locations in Romania. Prices are per vehicle, not per passenger, unless otherwise stated.
Point-to-point chauffeur-driven transportation for any route within Romania and selected cross-border destinations. Ideal for intercity travel, event transfers, and custom routes.
Vehicle rental services with or without a driver. Rental terms, insurance requirements, mileage limits, and fuel policies are communicated at the time of booking and are binding upon confirmation.
Personalised travel assistance, including restaurant reservations, event tickets, itinerary planning, and other bespoke travel-related services. Concierge services are tailored to each request and confirmed on a case-by-case basis.
DACO may provide Services directly using its own resources and personnel, or act as an intermediary by arranging services through carefully selected third-party providers and authorised partners. Where a Service is provided by a third-party partner, DACO acts as booking agent and facilitator, and the partner's own terms may also apply. You will be informed when a Service is provided by a partner.
Bookings may be made through the contact forms on our Website, via email, by phone, or through WhatsApp. To make a booking, you must provide accurate and complete information, including:
A booking is not confirmed until you receive a written confirmation from us via email or WhatsApp. The confirmation will include the details of your booking, the total price, and any specific terms applicable to your Service.
It is your responsibility to check the confirmation carefully and inform us immediately if any details are incorrect. DACO is not responsible for errors that are not reported before the Service is provided.
All prices are quoted in the currency stated on your booking confirmation — typically EUR, RON, or another currency as agreed. Prices include VAT where applicable, unless otherwise stated. The price confirmed in your booking is binding, provided no changes are made to the booking details.
Prices do not include items not explicitly listed in the Service description — such as meals, drinks, entrance fees, tips, or personal expenses — unless specifically stated otherwise.
Payment terms will be communicated at the time of booking and confirmed in writing. Depending on the Service, we may require:
Accepted payment methods will be discussed and agreed upon at the time of booking. Your booking is only confirmed once payment or the agreed deposit has been received by us, unless we have agreed otherwise in writing.
By making a booking, you agree to the following responsibilities:
Provide complete and accurate information at the time of booking, including pick-up/drop-off addresses, flight numbers (for airport transfers), contact details, and the number of passengers.
Be ready at the agreed pick-up time and location. For airport pick-ups, you must be present at the designated meeting point at the agreed time. Failure to be present may result in the Service being treated as a no-show.
Hold valid passports, visas, travel insurance, and any other documents required for your journey. DACO is not responsible for denied entry, missed flights, or any consequences resulting from inadequate documentation.
Behave respectfully towards the driver, guide, and any other service providers. DACO reserves the right to terminate the Service without refund if a client behaves in a way that endangers safety, causes damage, or is abusive towards staff or partners.
Not exceed the stated passenger and luggage capacity of the vehicle. If your group or luggage exceeds the capacity communicated at booking, DACO may refuse service or charge an additional fee for an upgraded vehicle, subject to availability.
You may request changes to your booking by contacting us as soon as possible. We will make reasonable efforts to accommodate your request. Changes are subject to availability and may result in a price adjustment. DACO is not obliged to accept a change request and may treat a significant change as a cancellation subject to the cancellation terms below.
If you need to cancel a booking, you must notify us in writing (email is sufficient). The cancellation policy applicable to your booking will be communicated at the time of booking and confirmed in writing. Cancellation terms may vary depending on the type of Service, advance notice given, and whether we have already incurred costs on your behalf.
Please refer to our Cancellation & Refund Policy for further details.
DACO reserves the right to cancel a booking in the following circumstances:
If DACO cancels a booking for reasons other than your breach of these Terms, we will offer you the choice of an alternative arrangement or a full refund of any amounts already paid.
For transfer and chauffeur services, the driver will wait for a reasonable period as communicated at the time of booking. Typical waiting times are:
In the event of a no-show, no refund will be provided. If you realise you are delayed, you must contact us as soon as possible. We will try to accommodate you, but cannot guarantee the Service can be provided beyond the waiting period.
DACO may arrange certain Services through third-party providers, including but not limited to:
Where a Service is provided by a third party, DACO acts as a booking agent, selecting partners with reasonable care and skill. The third-party provider is directly responsible for delivering the Service. While DACO facilitates the booking, the provider's own terms and conditions, insurance policies, and liability limitations may also apply.
DACO will inform you when a Service is to be provided by a third-party partner and will share the relevant provider details upon request. DACO is not liable for the acts or omissions of third-party providers, except to the extent that DACO failed to select the provider with reasonable care.
DACO provides its Services with reasonable care and skill. However, to the fullest extent permitted by applicable law:
DACO is liable for direct损失 caused by our own negligence or wilful misconduct in the performance of Services provided directly by us. We are also liable for death or personal injury resulting from our negligence, and for any other liability that cannot be excluded or limited by Romanian law.
DACO is not liable for indirect, incidental, special, or consequential losses, including but not limited to: missed flights or connections, loss of income, loss of enjoyment, additional travel or accommodation costs, or any other loss not directly caused by our breach of these Terms.
Where DACO acts as an intermediary for third-party services, our liability is limited to the exercise of reasonable care in the selection of the provider. The third-party provider bears direct responsibility for the delivery of the Service.
To the extent permitted by law, DACO's total liability arising out of or in connection with any booking shall not exceed the total amount paid by you for that specific booking.
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so under Romanian law.
DACO shall not be held liable for any failure or delay in performing its obligations under these Terms where such failure or delay arises from events beyond our reasonable control. Such events include, but are not limited to:
In the event of force majeure, DACO will make reasonable efforts to offer alternative arrangements or reschedule the Service. If this is not possible, DACO will refund any payments made, less any non-recoverable costs already incurred on your behalf. DACO shall have no further liability to you in respect of the cancelled Service.
All content on this Website — including text, images, logos, graphics, photographs, and the "DACO" brand — is the property of DACO RESOURCES GROUP SRL or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or use any content from this Website for commercial purposes without our prior written consent.
These Terms & Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes), shall be governed by and construed in accordance with Romanian law.
The courts of Bucharest, Romania, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
Before initiating formal legal proceedings, both parties agree to make a good-faith effort to resolve any dispute amicably through direct communication. Please contact us at hello@romaniaprivatetravel.com to discuss any concerns.
DACO reserves the right to update or amend these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last updated" date.
Changes will apply to bookings made after the date of the update. The Terms in force at the time of your booking will apply to that booking. We recommend reviewing these Terms each time you make a booking.
If you have any questions about these Terms & Conditions, please contact us:
Address
Prel. Ghencea 320G, Et. 2
Sector 6, Bucharest
Romania
