Legal
How we collect, use, and protect your personal data when you use our services.
Last updated: June 2026
This website, romaniaprivatetravel.com ("the Website"), is owned and operated by:
DACO RESOURCES GROUP SRL
CUI: 31252288
Nr. Reg. Com.: J40/2108/2013
Registered office: Prel. Ghencea 320G, Et. 2, Sector 6, Bucharest,
Romania
Email: hello@romaniaprivatetravel.com
We act as the data controller for the personal data collected through this Website. This means we determine the purposes and means of processing your personal data and are responsible for protecting it in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
We collect and process the following categories of personal data when you interact with our Website or use our services:
For more details about cookies, please see our Cookie Policy.
We collect and process your personal data only for specific, explicit, and legitimate purposes. We do not process your data in any way incompatible with these purposes.
To answer your enquiries, provide information about our tours, transfers, car rental, and concierge services, and to communicate with you about your specific interests.
To process, confirm, and manage your bookings, send you relevant trip details, and coordinate logistics related to your reserved services.
To deliver the private tours, airport transfers, car rental, and concierge services you have requested, including necessary communication before, during, and after your trip.
To assist you with any questions, issues, or complaints before, during, or after your experience with us.
To comply with legal obligations under Romanian and European Union law, including tax, accounting, and regulatory requirements.
Technical cookies are used to ensure the Website functions correctly, to maintain security, and to improve the user experience.
Under GDPR, we rely on the following legal bases to process your personal data:
| Legal Basis | When It Applies |
|---|---|
| Consent | When you voluntarily provide your data by filling in a form, contacting us, or explicitly agreeing to cookies (other than strictly necessary ones). You may withdraw consent at any time. |
| Contract | When processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract — for example, confirming and delivering a booking you have made. |
| Legitimate Interest | When we have a legitimate business reason to process your data, such as responding to enquiries, improving our services, or ensuring the security of our Website — provided this does not override your rights and interests. |
| Legal Obligation | When we are required by law to retain or process certain data, such as for tax and accounting purposes. |
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
If your enquiry does not result in a booking, we retain your data for up to 12 months after our last communication, in case you wish to follow up.
Data related to confirmed bookings is retained for the duration of the contractual relationship and for a period of up to 5 years after completion, in line with Romanian tax and accounting obligations.
Retention periods for cookies vary depending on their type. Strictly necessary cookies are typically session-based. For full details, please refer to our Cookie Policy.
Once the retention period expires, your personal data will be securely deleted or anonymised.
Under GDPR, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at hello@romaniaprivatetravel.com. We will respond to your request within one month.
You can request a copy of the personal data we hold about you, along with information about how we process it.
You can ask us to correct any inaccurate or incomplete personal data we hold about you.
You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
You can request that we restrict the processing of your data in certain circumstances — for example, while we verify the accuracy of your data or consider your objection.
You can object to processing based on legitimate interest, including profiling. We will stop processing unless we demonstrate compelling legitimate grounds.
You can request your data in a structured, commonly used, machine-readable format and have it transmitted to another controller where technically feasible.
Where processing is based on your consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before you withdrew consent.
You also have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP) if you believe your data protection rights have been violated. Their website is www.dataprotection.ro.
We do not sell, rent, or trade your personal data to third parties. Your data is used exclusively by DACO RESOURCES GROUP SRL to provide the services you have requested.
We may share your data only in the following limited circumstances:
All third parties we work with are carefully selected and are required to comply with GDPR standards. Where any data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. These include:
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to doing everything reasonably possible to keep your data safe.
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:
Address
Prel. Ghencea 320G, Et. 2
Sector 6, Bucharest
Romania
We will acknowledge your request promptly and respond within the timeframe required by law.
